Privacy notice

What we collect

When you order: your name, email address, phone number, delivery address and delivery notes, what you bought and how you paid. We never see or store your full card number; payments are handled by Beam.

When you sign up for a back in stock email or create an account: your email address and, if you give it, your name.

When you browse: pages viewed and basic device information through Google Analytics and Microsoft Clarity, only as far as your cookie choice allows.

Why we use it

To take payment, pack and deliver your order or hand it over at the gym, and to send you order emails (contract).

To keep sales and tax records that Thai law requires (legal obligation).

To send occasional shop emails such as a reorder reminder, a thank you or new arrivals, and to understand how the shop is used so we can improve it (legitimate interest). Every marketing email has an unsubscribe option and you can object at any time.

Who we share it with

Only the services that run the shop for us: Beam (payments), our courier for delivery, Resend (email), Supabase and Vercel (hosting) and Google and Microsoft for analytics. We do not sell your data.

How long we keep it

Order and payment records are kept for as long as Thai accounting and tax law requires, normally 5 years. Marketing preferences are kept until you unsubscribe. Analytics data is kept for up to 14 months.

Your rights

Under Thailand's Personal Data Protection Act you can ask to see, correct, move or delete your data, to restrict or object to its use, and to withdraw consent. Email hello@unrealgymthailand.com and we will reply within 30 days. You can also complain to the Personal Data Protection Committee.